Overview
This Refund Policy explains how refunds are handled for subscriptions to Smooth Books — Treasurer's Report & Budget Toolkit (the "Service"), offered by The Parent Group Blueprint at $79 per year, billed through Stripe. This policy is part of, and should be read together with, our Terms of Use.
No Refunds
All subscription fees are non-refundable, including:
- Partial or unused portions of your annual subscription term if you cancel mid-year
- Time during which you did not access or use the Service
- Renewal charges, once processed (see "Auto-Renewal" below for how to avoid an unwanted renewal)
Because Smooth Books is a digital, done-for-you toolkit that is accessible immediately upon subscribing, we are unable to offer prorated or partial refunds for early cancellation.
Auto-Renewal
Your subscription renews automatically each year at the then-current price unless you cancel before your renewal date. To avoid being charged for the next annual term, cancel your subscription at least 7 days before your renewal date. We are not able to refund a renewal charge simply because you forgot to cancel in time, though you're welcome to contact us if you believe you were charged in error.
How to Cancel
You can cancel your subscription at any time through your account settings or by contacting us at the email address below. Once canceled, you will retain access to the Service through the end of your current paid term, and your subscription will not renew.
Exceptions
We may, at our discretion, issue a refund or credit in limited circumstances, such as:
- A duplicate charge caused by a billing or processing error
- A charge that occurred after you had already successfully canceled your subscription
- Situations where a refund is required by applicable law
If you believe you were charged in error, contact us within 30 days of the charge with your account email and the date of the charge, and we will review your request.
Changes to This Policy
We may update this Refund Policy from time to time. Changes will be reflected by an updated effective date at the top of this document. Continued use of the Service after a change takes effect constitutes acceptance of the revised policy.
Contact Us
Questions about billing or a refund request:
The Parent Group Blueprint
Email: info@lisaclarkespeaks.com
Website: LisaClarkeSpeaks.com | TheParentGroupBlueprint.com